Comparing research platforms
Maze vs. Useberry: Which is right for research with your users?
Maze is a Useberry alternative that helps companies build the right products faster by making user insights available at the speed of product development.
Maze vs. Useberry: Introduction
When it comes to research with your users, choosing the right platform can make all the difference to your team. Useberry and Maze are two popular research platforms in the market, but which is the better choice for your organization?
Useberry enables UI/UX pioneers and agile product teams to gather user feedback and rich, actionable insights in a matter of minutes.
Maze is an AI-first end-to-end platform enabling collection of both qualitative and quantitative insights at an expert-level allowing you to make more confident decisions at the pace of product development. It enables testing anything from prototypes to ideas, and to round up valuable user feedback in automated, visual-rich reports that help deliver truly customer-centric products.
In this detailed comparison, we’re covering how both these platforms compare to each other in key points such as:
- User-friendliness - How easy will this platform be to onboard with my team or organization? Will this help democratize our user research?
- Versatility - Is this a true end-to-end platform? Does it facilitate both quantitative and qualitative research methods? How well does this platform integrate with the design tools we use?
- Product decision making - How easily and quickly can we analyze results and customize insight reports to make important decisions?
Platform comparison (from G2 user reviews)
Maze | Useberry | |
|---|---|---|
Overall rating (G2) | 4.5/5 out of 90+ reviews | 4.5/5 out of 3 reviews |
Ease of use | 9.0 / 10 | n/a |
Ease of setup | 9.6 / 10 | n/a |
Pricing |
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Maze vs. Useberry: Main differences
What really sets Maze and Useberry apart for teams doing research?
Moderated interview capabilities
Unlike Useberry, you can unlock the full potential of your moderated interviews with Maze AI. Take care of summarizing your Zoom interviews or recording files and turning them into readily available, digestible insights.
Tester management
Sourcing and recruiting test participants is both easier and cheaper with Maze. You can choose from two options: panel recruiting, or creating your very own participant database.
Reporting functionalities
Reporting in Maze is far more robust—categorize information in detail to uncover patterns, review and comment insights with stakeholders directly, and embed the visually-rich report in your productivity tools.
Maze vs. Useberry: Feature comparison
Features
Useberry
Maze
Amplitude, Atlassian, Dovetail, Miro, Notion, Slack
Amplitude, Atlassian, Dovetail, Miro, Notion, Slack
Adobe XD, Axure, Figma, Sketch
Adobe XD, Figma, Sketch, Protopie
Adobe XD, Axure, Figma, Sketch
150+ countries
34 countries
150+ countries
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—
Up to 5 variants
Up to 5 variants
Google Meet, Microsoft Teams, Zoom
Google Meet, Microsoft Teams, Zoom
Maze vs. Useberry: Takeaways
At the end of the day, it comes down to which platform aligns better your workflow and your vision as a team.
Useberry offers a range of solutions for quantitative usability testing that may be a fit for some teams looking to validate ideas or concepts.
Maze is an intuitive, cost-effective choice for teams who need a blend of qualitative and quantitative research to inform everyday product decisions. The data output is also more robust. With AI-powered tools for both moderated and unmoderated studies and options to filter and categorize insights in beautiful data-driven reports, Maze enables product teams to uncover user insights at speed and feed them across the entire product development cycle.
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Maze allows us to consolidate our research in one place and make it visible for everyone. I’m optimistic that Maze will help keep things more centralized and help us work better together as a team.
Janet Taylor
Senior Director of Product Design and Research at Homebase
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Using Maze has supercharged our product design process and made it possible to drive faster turnaround times, speeding up product iteration and making for a better, faster user experience.
Yuna Akazawa
Product Designer at Braze
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Maze allows us to consolidate our research in one place and make it visible for everyone. I’m optimistic that Maze will help keep things more centralized and help us work better together as a team.
Janet Taylor
Senior Director of Product Design and Research at Homebase
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Using Maze has supercharged our product design process and made it possible to drive faster turnaround times, speeding up product iteration and making for a better, faster user experience.
Yuna Akazawa
Product Designer at Braze
Why product and design teams choose Maze over Useberry
Intuitive experience
It’s hard enough to source test participants—you don’t want any more friction to build and complete research campaigns. Maze is an easy-to-use platform whose tests can be carried out on any device.
Robust reporting
Data insights are only as valuable as they are understandable. Maze's reports are automated, visually rich, and fully customizable. Plus, you can easily embed them in your favorite tools.
Comprehensive tester management
Source participants from Maze's diverse recruitment panel or send targeted research campaigns to specific Amplitude cohorts and your very own tailored participant database, achieving 4x the market average response rate.
Maze AI
Embrace the future of user research
Elevate your company's product research with innovative, AI-powered capabilities that enable you to collect more insights, faster, and with more precision than ever before.
Frequently asked questions
Why choose Maze over Useberry for user research?
Why choose Maze over Useberry for user research?
Product managers, designers, and researchers pick Maze over Useberry for several reasons:
- Maze is more intuitive & user-friendly. It allows for easy rollout and adoption at all levels - even some more complex functionalities like testing design prototypes is more straightforward.
- Maze is a truly all-in-one research platform. It balanced quantitative and qualitative insights better by incorporating quantitative (time on task, completion/abandonment/error/etc rates) and behavioral usability data (clickstreams and heatmaps).
- Maze has a more robust reporting. Maze's reports are automated, visually-rich, and fully customizable. One can filter and categorize information in detail to uncover patterns and share valuable insights with stakeholders.
How can I start using Maze?
How can I start using Maze?
You can get started with Maze by signing up for a free account—no credit card needed. It’s a quick way to explore the platform and run your first study. If you’re looking for a tailored walkthrough or want to see how Maze fits into your team’s workflow, you can also book a demo with our team.
Who is Maze for?
Who is Maze for?
Maze is built for product teams, UX researchers, designers, and anyone involved in making user-informed decisions. Whether you're part of a startup running lean tests or an enterprise scaling research across departments, Maze gives you the tools to collect insights quickly, collaborate easily, and deliver better experiences.
Can Maze do moderated interviews?
Can Maze do moderated interviews?
Yes. Interview Studies allow your to schedule, run, and analyze user interviews seamlessly with Maze.
What kind of teams use Maze?
What kind of teams use Maze?
Maze is used by product, design, research, and marketing teams at companies of all sizes—from early-stage startups to global enterprises. It’s especially valuable for teams practicing continuous discovery, looking to scale research, or aiming to democratize insights across functions. Whether you're validating prototypes, testing live flows, or running interviews, Maze supports cross-functional teams working to build better products.
Can I request a demo?
Can I request a demo?
Absolutely! Tell us a little about your company here and we’ll connect you with someone in our team.
Do you have comparisons with other platforms?
Do you have comparisons with other platforms?
Yes. Read on to discover all comparisons of Maze with other platforms.
Bring a customer-focused mindset to your organization
Maze gives product teams a scalable way to uncover user insights at speed and feed them across the entire product development cycle.