Unlock customer insights and drive financial services innovation

Maze empowers banking and financial service providers to create exceptional digital experiences that win customer trust.

Trusted by the world's leading financial institutions

Supercharge financial customer research with the right blend of methods

A seamless, browser-based, end-to-end research platform. Effortlessly gather feedback, integrate with leading design tools, and measure usability to identify pain points customers face during their financial journey.

Accelerate time-to-insight and financial product launches

Democratize research across teams, quickly validate product iterations with customers, and move faster than the competition to gain a real advantage.

Foster trust and loyalty through customer-first innovation

Discover what your customers really need and create tailored products that elevate experiences from expectations to the exceptional.

De-risk your financial product investments and reduce guesswork

Confidently validate ideas, test prototypes, and optimize live products to focus on the right initiatives and deliver exceptional customer value in the financial industry.

Navigate customer research with compliance confidence

In such a tightly regulated industry, you need partners you can trust. Simplify complex financial product research with Maze, drive innovation, and gather insights all while staying fully compliant.

Security and protection to meet finance requirements

Encrypted transmission

All traffic, including customer data, is transported securely and encrypted via SSL.

Access control

Set up passwords for tests and assign roles to view, manage, and collaborate on studies.

Data center security

Our data center provider maintains industry-recognized certifications, including FedRAMP, ISO, SOC 2, and more.

Compliance

All payments are processed by Stripe, who comply with PCI Level 1 Data Security Standards.

SSO

Reduce security risk by authenticating access to your account with Single Sign On (SSO).

Legal Block

Introduce additional legal measures to tests, such as NDAs.

Maze Panel

Find quality research participants at scale

Select from a pool of thousands of vetted research participants from our panel, or have the flexibility to recruit as many of your own customers as you need.

Learn more

Maze enabled us to double the number of testing sessions with users before shipping a new feature.
Nicolas Berthozat
co-founder at FairMoney
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of Product Design at Bpifrance
Maze is a great research platform for Klarna because we move incredibly fast. For a company of our size, it still feels like decisions are made at the speed of a startup. That’s something I can’t stress enough—Maze really fits well with the pace at which our product teams need to move and work.
Deanna Wong
UX Research Manager at Klarna
Maze enabled us to double the number of testing sessions with users before shipping a new feature.
Nicolas Berthozat
co-founder at FairMoney
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of Product Design at Bpifrance