Moderated Testing

Moderated testing is a research method in which a facilitator (moderator) works directly with participants during a research study, guiding them through tasks or activities while observing and interacting in real-time. This type of testing allows the moderator to ask follow-up questions, clarify instructions, and explore participants' thoughts and behaviors as they engage with the product or process.

Not all moderated testing is limited to usability testing. While it is commonly used in UX to assess usability, it can also be applied in other fields, including market research, product testing and learning, and training evaluations.