Run all your user testing on one platform
Maze brings together moderated and unmoderated research into a simple, powerful enterprise-ready platform.
End-to-end research runs on Maze
From first question to final decision, everything you need is in one place.
Filters
Screener questions
B2B or B2C participants
Niche recruiting
AI follow-up questions
Shared templates
Reusable studies
Expert-in-the-loop guidance
Unmoderated think-out-loud studies
Automated reports & rich visuals
AI-powered themes
Clips
AI transcripts
Interview highlights
Shareable results
Easily embeddable content
Maze is crafted for the curious
Maze’s AI moderator is a really useful addition to our toolkit. The setup is quick, and within a few hours, we have multiple participant responses, video highlights, and a clear report ready to share.
Jordan Herbert
Product Designer
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
With Maze, the data was incredibly easy to understand and parse because it was presented visually.
Janet Taylor
Senior Director, Product Design & Research
Figma prototype tests are so simple to set up and test with real users. We now have the tool to quickly reality check our crazy ideas. So powerful and extremely easy to use.
Rasmus Sund Hald
Lead Designer at Plant Jammer
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of product
Maze’s AI moderator is a really useful addition to our toolkit. The setup is quick, and within a few hours, we have multiple participant responses, video highlights, and a clear report ready to share.
Jordan Herbert
Product Designer
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
With Maze, the data was incredibly easy to understand and parse because it was presented visually.
Janet Taylor
Senior Director, Product Design & Research
Figma prototype tests are so simple to set up and test with real users. We now have the tool to quickly reality check our crazy ideas. So powerful and extremely easy to use.
Rasmus Sund Hald
Lead Designer at Plant Jammer
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of product
Maze’s AI moderator is a really useful addition to our toolkit. The setup is quick, and within a few hours, we have multiple participant responses, video highlights, and a clear report ready to share.
Jordan Herbert
Product Designer
Maze's AI is incredible—it surfaces things we hadn’t considered, which has an immediate impact on how we approach our work.
Cheyenne Ward
UX Lead
With Maze, the data was incredibly easy to understand and parse because it was presented visually.
Janet Taylor
Senior Director, Product Design & Research
Figma prototype tests are so simple to set up and test with real users. We now have the tool to quickly reality check our crazy ideas. So powerful and extremely easy to use.
Rasmus Sund Hald
Lead Designer at Plant Jammer
Maze allows us to democratize research across multiple teams. We now collect feedback and insights 2x faster.
Jean-Baptiste Kaloya
Head of product
Frequently asked questions
Can Maze support moderated user interviews?
Can Maze support moderated user interviews?
Yes! Maze supports moderated user interviews. You can schedule interviews, run live sessions, and collect insights with built-in video tools and integrations like Zoom, Google Meet, and Teams. Plus, AI-powered analysis helps speed up post-interview insight collection and evaluation.
Can I run both moderated and unmoderated tests in one platform?
Can I run both moderated and unmoderated tests in one platform?
You can run both moderated (live interviews) and unmoderated (surveys, usability tests, and prototype tests) studies with Maze, so you can collect qualitative and quantitative feedback all on one platform.
Does Maze use AI to generate reports and themes automatically?
Does Maze use AI to generate reports and themes automatically?
Maze uses AI to help you create summaries, themes, and highlights, but these are generated when you choose to run them. In unmoderated studies, AI summaries and themes are available once you have at least 10 open-response answers. In moderated studies, AI suggests key moments from the transcript and helps group those moments into themes. AI-moderated interviews offer more automation, but you still choose when to generate the summary and themes.
Can cross-functional teams (Design, PM, Research) collaborate within Maze during testing?
Can cross-functional teams (Design, PM, Research) collaborate within Maze during testing?
You can invite any team members—whether that's researchers, designers, marketers, or executive—into projects as collaborators. You can assign roles, enable comments, and share reports across teams, all from Maze’s dashboard.
How does Maze compare to other UX research tools?
How does Maze compare to other UX research tools?
Maze brings multiple research workflows into one platform. It suports particpant recruitment and management with Maze panel and Reach. It enables a wide range of user research methodologies—such as website testing, interview studies, prototype testing, card sorting, tree testing, and surveys—and also offers UX reporting and strong design-tool integrations.
Maze AI empowers UX research workflows in a number of ways—from helping perfect question phrasing and dynamic follow-up questions to conducting AI-moderated user interviews and analyzing transcripts and user sentiment.
What is research-grade AI?
What is research-grade AI?
Research-grade AI is built to support high-quality research, not just fluent conversations. It’s designed to avoid leading questions, minimize bias, and stay grounded in what participants actually say. In Maze, every conversation is tied back to your research goals and evaluated against 25 quality metrics to help keep insights consistent and reliable.