Interview Studies, now enhanced: Accelerate your path from conversations to trusted insights

Moderated user research remains the gold standard for deeply understanding user needs and motivations, but doing it seamlessly is a challenge for research and product teams alike. From recruiting and scheduling to synthesis and delivering timely insights, the process is often too slow, complex, or dependent on deep expertise.

Since its release last year, Interview Studies has been adopted by hundreds of enterprise product teams to increase the frequency and depth of conversations with users—enabling better decision-making across the entire product lifecycle. This is bolstered by broader trends in the UX research industry, with strategic, generative research rising in both importance and urgency to stay competitive.

To meet the moment and continue building upon what our customers need, we’re excited to share a suite of enhancements to Interview Studies that elevate the entire experience—from faster access to hard-to-reach audiences, to a more seamless scheduling process, to turning raw conversations into insights that drive real decisions.

Recruit participants your way

Finding qualified users shouldn’t slow you down. Maze makes it easy to recruit high-quality participants—whether you’re optimizing for speed, control, or support.

Access over 3 million vetted participants across B2B and B2C segments worldwide through our built-in panel, powered by Respondent. With advanced targeting and screener logic, you can quickly reach exactly who you need. If you want even more control, you can now easily review screener responses and handpick specific participants who would have otherwise been auto-rejected.

Already using User Interviews or another panel provider? Now, you can use study conferencing links to recruit through your favorite platforms while keeping everything else—scheduling, conferencing, analysis—in Maze.

Streamline your schedule, accelerate your research

Maze’s smart scheduling keeps your calendar in sync and handles the details—like showing participants your real-time availability, flagging tight time slots, and automatically filling open gaps. You’ll get instant updates if anything changes, like a canceled session or an expired scheduling window—so you can stay focused on your research, not logistics.

Prefer to use your own video tool? Maze supports built-in conferencing or lets you connect to your preferred conferencing platform, such as Zoom, Google Meet, or Microsoft Teams.

Move from sessions to insights in no time

Streamline your analysis by turning raw interviews into meaningful insights, fast.

With Interview Studies, every interview session is automatically transcribed and ready for review in minutes. Starting today, you can search across sessions to find exactly the insights related to specific research questions, make quick transcription edits for clarity, and click on any word in your transcript to automatically begin listening to the conversation from that point for additional context.

Also launching today: overlapping and cross-speaker highlights, plus adjustable highlight clips— making it easier than ever to synthesize, refine, and share insights that drive decisions fast.

The most impactful user insights come from real conversations with people, but too often user interviews are skipped or expedited due to friction across the scheduling, coordination, transcription, and synthesis stages.

Interview Studies helps you clear the paths to learning, so you spend more time with users, more often, and close the loop on unmet and undiscovered needs. No more stitching together tools. No more manual coordination. Just high-impact, end-to-end moderated user research—built for the speed of product development.