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The 13 best product management tools to try in 2024
Ray Slater Berry • Aug 20, 2021
UX Research Glossary / User Onboarding
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User onboarding is the process that helps new users get started with a product or service. It guides them through initial setup, introduces key features, and ensures they understand how to use the product effectively. The goal is to create a positive first experience that leads to user satisfaction and retention.
User onboarding includes methods like:
1. Product tours: Step-by-step guides highlighting key features
2. Checklists: Tasks users can complete to help them learn the product
3. Interactive tutorials: Hands-on experiences where users learn by doing
4. In-app messages: Real-time prompts that guide users as they navigate the product